Our Story
TSR started back in 1987 when Tony Stephens set out to bring his expertise in refrigeration and air conditioning to his hometown of Gympie. Fresh from training at Amberley Air Force Base, Tony had a vision to build a business that combined top-tier service with a local touch.
Today, TSR is proudly a second-generation business, with Tony and Judy’s children—Dominic, Kate, and Nathan—leading the way. Each has found their place in service, management, and construction, continuing the family legacy with the same commitment to quality and customer care.
While we’ve been in the game for decades, we’re anything but stuck in the past. TSR thrives on challenging the status quo, embracing new technology, and always looking for ways to improve. Whether it’s keeping supermarkets cool or your home comfortable, our team is focused on delivering the best solutions with modern, forward-thinking approaches.
And with 24/7 service and support, we’re always here when you need us, ensuring your investment stays secure and your air conditioning or refrigeration systems perform at their best.
Our Core Values
Our Team
At TSR, we pride ourselves on our dedicated and skilled teams that drive our success. Each department plays a crucial role in delivering exceptional service and maintaining the high standards we’re known for. From our expert operations and service team to our innovative training and development programs, and our efficient sales and projects management, every member of our team contributes to our ongoing commitment to quality. Discover how each group within TSR works seamlessly together to provide outstanding solutions and support for our clients.
Our Licences
